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Our help centre has answers to most questions. Search below or browse by topic.

Common questions:

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For pet behaviour counselling services, please visit Caroline’s behaviour website.

For tutorial support, technical support or enrolment enquiries please use the form below…

Support Form

Support

Please choose from the following options:

I need technical support

I need tutorial support

I have a pre-enrolment enquiry

If you have already enrolled on a course please choose one of the other options above.

A pre-enrolment enquiry helps you with:

Course advice
Pre-purchase enquiries
Hosted event interest

Technical support helps you with:

Accounts
Enrolment codes
Orders/products
Change of details
Errors/problems

To get tutorial support you must be registered on this website and enrolled in one of our courses.

Tutorial support helps you with:

Understanding course material
Broken external links
Assessments

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Caroline, Course Tutor
You can pose any questions about the course material privately to me below. My typical response time is within 48 hours. Please make sure your email address above is correct.

Tommy, System Administrator
If you’re having a problem that isn’t answered in our help section please let me know below. I typically respond quite quickly. Please make sure your email address above is correct.

Please explain your problem with as much description as possible.

If you have helpful information like order numbers, page links, enrolment codes, course/module/lesson names please provide them.

Please make sure to mention which particular course/module/lesson you would like help with.

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